New Study: 34% of Sales Reps Not Using Sales Optimization Software

Original writer, and full story: // New Study: 34% of Sales Reps Not Using Sales Optimization Software

A new study finds that sales reps who use sales optimization software increase productivity and revenue. In this blog post, you can learn more about the new research and how to apply the key findings to your sales process.
The post New Study: 34% of Sales Reps Not Using Sales Optimization Software appeared first on CRM Blog: Articles, Tips and Strategies by SuperOffice.

Original writer, and full story: // New Study: 34% of Sales Reps Not Using Sales Optimization Software

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How QuickCable Improved as a Manufacturer and Distributor Through WorkWise Software

Original writer, and full story: // How QuickCable Improved as a Manufacturer and Distributor Through WorkWise Software

Download Customer Success Story (PDF)

QuickCable, a powerful manufacturer and distributor of connectors, cable, cable assemblies, and tools for the energy storage industry, distributes to customer around the world. The Wisconsin-based manufacturer was founded in 1946 and has warehouses both in the United States and Canada. QuickCable is dedicated to providing the highest-quality products with reliability and lower costs in mind.

To stay competitive in their niche industry, QuickCable knew their growing business demanded software that could enhance their manufacturing processes, increase efficiency, and improve their entire sales process. To accomplish this, they turned to WorkWise ERP and OnContact CRM software.

“It’s great to have a local company that’s activity in the community to serve as the author of our software,” said Mike Palecek, Business Systems Manager at QuickCable. “Being able to communicate regularly with their live support staff is great as well.”

QuickCable has gone through numerous upgrades since implementing WorkWise software. For Mike, some of his most-used features of WorkWise ERP include workbenches, reporting, and more.

“We love being able to quickly make decisions through WorkWise ERP’s workbenches without having to hunt for information. In addition, being able to report on a lot of these metrics is definitely a benefit. Our most-used feature is scheduling – being able to schedule and move through the various departments in capacity, implementing, etc.”

They haven’t just benefited from our ERP offering—QuickCable also utilizes OnContact CRM to get a complete visualization of their sales pipeline.

“Our favorite function of OnContact CRM is the ability to track the entire sales pipeline in order to see what we have coming in in terms of prospects and leads. In the past, we never had that – we didn’t have a decent sales pipeline regarding what potential sales opportunities we had.”

It’s clear that QuickCable has benefited considerably through the use of WorkWise ERP and OnContact CRM, and Mike has already become an advocate for the software.

“I’ve already made a recommendation to a business consultant for implementing WorkWise Software. I told him: WorkWise ERP is very strong in the manufacturing process, and there’s a lot of experience behind the product… and I believe he’s recently become a new client of yours.”

QUICKCABLE OVERALL IMPROVEMENTS USING WORKWISE ERP AND ONCONTACT CRM

  • Quick access to key reporting metrics
  • Able to track the entire sales pipeline through OnContact CRM
  • Quickly make decisions through WorkWise ERP’s workbenches

Download Customer Success Story (PDF)

Want to know more about how WorkWise ERP and OnContact CRM can improve your business processes in the areas of manufacturing, accounting, sales, marketing, and more? Contact us today!

The post How QuickCable Improved as a Manufacturer and Distributor Through WorkWise Software appeared first on OnContact CRM.



Original writer, and full story: // How QuickCable Improved as a Manufacturer and Distributor Through WorkWise Software

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International Email Marketing: The Definitive Guide

Original writer, and full story: // International Email Marketing: The Definitive Guide

Only 15% of all marketers localize their email marketing campaigns, yet for every $1 you invest in localization, the ROI is $25. Read this definitive guide to international email marketing to maximize your email revenue.
The post International Email Marketing: The Definitive Guide appeared first on CRM Blog: Articles, Tips and Strategies by SuperOffice.

Original writer, and full story: // International Email Marketing: The Definitive Guide

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5 Tips for Organizing Your Office for Added Productivity

Original writer, and full story: // 5 Tips for Organizing Your Office for Added Productivity

Work and life can get really hectic. The last thing you want to deal with when you’re handling a stress-filled environment is a messy, unorganized workspace. Below are a few tips to help alleviate some of these stresses.

Declutter and Clean Up

Drop what you’re doing (after you finishing reading this article, of course) and start decluttering your office space. Whether you’re a fairly organized person or your office space is starting to look like a storage unit, there’s bound to be room for decluttering and cleaning up. Before you get started and start throwing things away, it’s wise to create a plan of action. What are you going to keep, and what are you going to toss or give away? Also, think about usability when you’re going through what you should keep and what you should remove. If there’s something in your workspace that serves no purpose, ditch it. The less clutter and chaos happening in your office, the better!

If you have the time, it might be best to designate a couple of hours to simply clear out your office and only put back in what’s necessary. Haven’t used something in the last six months? There’s a strong chance that you simply don’t have any use for it, and thus can be removed from your workspace. Once you have all of the clutter removed and only the necessary items remain, you can move on to organization.

Simplify Your Desktop

We hear it time and time again from new customers reflecting on their new OnContact CRM software: “we’ve never been able to visualize our entire sales funnel until now.” That’s because our CRM comes equipped with an array of pipeline management features that give managers an in-depth, comprehensive look into their business’s sales pipeline. Once the CRM begins gathering sales data and marketing metrics, you’ll be able to visualize your sales funnel and better analyze your business’s sales and marketing efforts. The sales pipeline functionality allows you to drill down into specific portions of the funnel to better understand pain points and discover common challenges or opportunities that you see throughout the sales process across various customers and prospects.

Rethink Your Filing System

It’s the 21st century: do you really need all those massive filing cabinets filled with documents that you never look at? Can all of that wasted space be saved by simply utilizing your computer and saving all of those paper files online?

Even if you do still prefer the traditional paper filing system, it has to be maintained and organized. Whether you organize documents alphabetically, by project, or another method, you need to choose one that works for you, and one that you’re going to be able to stick with.

Organize Your Emails

The dreaded emails. You complain about them, but you’re not doing anything to make them less of a hassle and more of a routine. To continue the organization of your office from the desk and workspace to your computer, consider revising the way you save and document your emails.

Just like your filing cabinet, you need to utilize separate, coded files for emails to keep an organized, efficient workspace. Additionally, don’t just ignore emails that you have no interest in – mark them as read! An inbox that’s clean and organized will be a great stress relief when you’re parsing through emails and buried in work.

Revise your Work-Life Balance

If you find yourself struggling to stay focused at work, it’s not always just your hectic work space – it probably also has to do with your personal life. To alleviate the stress that your personal life can bring into your workspace, consider utilizing your time in different ways.

  • Structure your time – use the first 15 minutes you’re in the office to check up on your social media channels and/or emails so you don’t find yourself checking them throughout the rest of the day.
  • Use your morning commute – use the morning commute to check in on open projects, employees that work for you, or to simply reflect on what you want to accomplish that day.
  • Schedule quick breaks throughout the day – if possible, set quick 5-10 minute breaks throughout the day, rather than one lengthy one. This way, you’ll be able to reset and refocus after each project you work on.
  • Turn off popup notifications – If you find it impossible to completely put away your phone, at least turn off popup notifications. They’re just another distraction keeping you from being productive and focused on your work.

The post 5 Tips for Organizing Your Office for Added Productivity appeared first on OnContact CRM.



Original writer, and full story: // 5 Tips for Organizing Your Office for Added Productivity

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Openbravo announces the launch of Openbravo Commerce Cloud offering retailers superior agility with the Openbravo Commerce Suite managed in the Amazon Web Services (AWS) Cloud

Original writer, and full story: // Openbravo announces the launch of Openbravo Commerce Cloud offering retailers superior agility with the Openbravo Commerce Suite managed in the Amazon Web Services (AWS) Cloud

Barcelona, February 23rd, 2016
The Openbravo Commerce Cloud, combines the powerful Openbravo Commerce Suite with Openbravo Cloud, a single-tenant Infrastructure-as-a-Service (IaaS) option that enables specialty retailers to deploy Openbravo products on virtual servers in AWS. The Openbravo Commerce Cloud frees retailers from the high costs and complexities of managing hardware, which can be scaled up or down based on growth or changing business needs. By combining the Openbravo Commerce Cloud with the services provided locally by an Authorized Openbravo Partner, retailers will enjoy a fully managed state-of-the-art retail solution in the cloud.
The Openbravo Commerce Cloud can be adopted under a variety of business scenarios, ranging from being used exclusively as a next generation mobile store solution to the deployment of a complete retail management system, built on top of Openbravo’s highly flexible and easily extendable commerce technology platform that enables retailers to focus on business innovation for more competitiveness. Specialty retailers will gain superior agility to rapidly adapt to their continuously changing business needs, such as the opening of new stores, international expansion, roll-out of new store concepts, or simply to more effectively manage recurring challenges like peak demand during weekends or the holiday season. The unique combination of the flexibility of the Openbravo Commerce Suite itself with the agility provided by AWS and the services delivered by Openbravo Cloud Operations, including 24/7 support and a strong disaster recovery strategy, are key enablers for retailers to achieve this superior agility. The Openbravo Commerce Cloud is priced with a transparent model, which clearly splits software costs, based on POS terminals and back-office concurrent users, and the cloud infrastructure costs, based on the provisioned AWS and support resources, to optimize total cost and so ensure a perfect fit with retailers’ requirements.
“The Openbravo Commerce Cloud provides specialty retailers with the opportunity to adopt a solution that meets three critical operating standards: lower capital expense, variable cost of operations on the basis of the pay-for-what-you-use principle, and a very scalable computing platform. The combination of these three standards results in a highly competitive TCO, something that will be much valued by Retail CIOs who are forced to re-evaluate how their IT spending is allocated in order to keep up with the pace of new IT initiatives to support the rapidly evolving retail business model”, said Ismael Ciordia, CTO at Openbravo.
To celebrate this important announcement, Openbravo has announced a special launch offer for all Openbravo Commerce Cloud new contracts closed before 30th June 2016.
For more information visit www.openbravo.com/commerce-cloud

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Original writer, and full story: // Openbravo announces the launch of Openbravo Commerce Cloud offering retailers superior agility with the Openbravo Commerce Suite managed in the Amazon Web Services (AWS) Cloud

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Openbravo achieves three-digit bookings growth in its Retail business in 2015 and strengthens its channel and market presence in target geographies

Original writer, and full story: // Openbravo achieves three-digit bookings growth in its Retail business in 2015 and strengthens its channel and market presence in target geographies

Pamplona, Spain, January 29th, 2016
Openbravo, the world leader in the commercial open source software space, today announced its results for the full year ending December 31, 2015.
Openbravo experienced exceptional momentum in its Retail business in 2015 with a very impressive three-digit growth in its Retail subscription bookings.
Retail subscription bookings growth, the key measure for Openbravo’s commercial success, increased by a stunning 141% during 2015. Customer adoption of the Openbravo Commerce Suite continues to accelerate sharply, especially with mid-sized and larger specialty retailers with a physical stores network who are in need of a modern mobile store solution that can be seamlessly integrated with their legacy back-office systems to progress in their omnichannel strategies and strengthen competitiveness against the rapidly upcoming ecommerce retailers.
The last quarter of 2015 was especially impressive and confirmed the strategic relevance of the Openbravo Commerce Suite for today’s retailers, with the sign-up of a new subscription for a multinational Fortune 500 wholesale and retail pharmacy group that selected Openbravo to equip hundreds of stores within its opticians business unit with Openbravo’s state-of-the-art cloud and mobile Point-of-Sale.
2015 has also been a key year for our channel operations with the incorporation of a new COO and large partners such as Happiest Minds, TCG Digital, JK Technosoft and Grupo Taurus joining our partner program.
“Openbravo has done a great job in the channel this year.”, said Francesco Leto, COO at Openbravo. “We have improved the profile of our partners and now we count with larger companies that will help us to accelerate our growth and effectively service larger retailers. This is key to driving the scale and adoption of the Openbravo solutions worldwide. We expect this positive trend to continue in 2016 “.
International expansion was also improved with the opening of a new office in France that will help Openbravo better serve its French partners and rapidly growing customer base in the country, with companies like BUT, the leading home furnishings French retailer, that has more than 300 stores using Openbravo solutions.
Openbravo also opened a new headquarters in Spain to be able to continue the growth of its team and accommodate the expected development within its strategy in the retail sector and its growth in Europe.
“After a successful 2015 we are in an excellent position to continue on the path indicated by our strategic shift to become a leading company in the retail software space. Our completeness of vision in specialty retail gives us tremendous confidence in our business in 2016 and beyond. Also, our new cloud offering due for launch in a few weeks time will for sure help us to further accelerate retail cloud sales growth that will quickly translate into significantly more revenue and profits for Openbravo and, very importantly, for our Official Partners. 2016 is also very special for us, since in the course of this year we will be celebrating 10 years in the market, so we can all expect very exciting news in the coming months.” said Marco de Vries, CEO of Openbravo.

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Original writer, and full story: // Openbravo achieves three-digit bookings growth in its Retail business in 2015 and strengthens its channel and market presence in target geographies

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Openbravo and TCG Digital team up to deliver truly customized solutions to help their clients compete more effectively in today’s challenging markets

Original writer, and full story: // Openbravo and TCG Digital team up to deliver truly customized solutions to help their clients compete more effectively in today’s challenging markets

Barcelona (Spain), Bengaluru (India), 15th December 2015
Openbravo and TCG Digital have recently become partners. This strategic partnership aims to bring both companies together to work on building solutions based on Openbravo products, and collaborate on generating new business opportunities and joint products.
“Openbravo has a solution that is truly aligned with our objectives to be flexible, modular and shares the spirit that we also have to actually deliver solutions. The modular design helps build upon a comprehensive set of available functionalities to deliver strategic applications exactly tailored to our customer needs in chosen segments. Both the Commerce Suite and the Business Suite are built on a truly flexible platform with very powerful integration, customization and extension capabilities. We are convinced that Openbravo can become a major software vendor to deliver solutions in the areas where we as TCG Digital have great presence, enter the world of Enterprise Solutions, and continue to make progress on the ‘Go Digital’ strategy” says Debjyoti Gupta, VP at TCG Digital.
Francesco Leto, COO at Openbravo, notes that: “We are convinced that this strategic partnership with a reference IT company like TCG Digital will allow us to deliver customized solutions to effectively tackle true business challenges that companies face every day and everywhere, based on Openbravo´s platform for large companies from different sectors and with a wide variety of needs.”
Even though the strategic partnership is recent, TCG has already closed an important deal with Travel Systems Ltd to integrate Openbravo into their front-end portal for air/road travel and hotel booking, to serve the back office functionality of purchase, sales and financial management & controlling, and reporting. Sunando Banerjee, Channel Business Manager for APAC countries, comments that “this is just the beginning of a profitable partnership that we are sure is going to bring us a lot more projects for both partners.”

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Original writer, and full story: // Openbravo and TCG Digital team up to deliver truly customized solutions to help their clients compete more effectively in today’s challenging markets

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Openbravo opens a new headquarters to boost its retail strategy in Europe

Original writer, and full story: // Openbravo opens a new headquarters to boost its retail strategy in Europe

Pamplona, Spain, November 4th, 2015
Openbravo, the world leader in the commercial open source software space, has inaugurated its new headquarters in Pamplona to accommodate the expected development within its strategy in the retail sector and its growth in Europe that today accounts for 41% of its turnover.
The new offices will allow for the expected growth of the company in the retail sector. The Openbravo solution, the Commerce Suite, is a reference solution for specialized international retailers requiring a store solution that responds to today’s omnichannel challenges. The new facilities will also help to provide a higher quality service to a growing number of international distributors and customers in this sector.
The offices, which have been up and running since October and stand out for providing greater space which virtually doubles the previous size, already have 61 workers with the intention of reaching 80 next year. To do this, the company will select professionals with experience in the retail sector both in software development and consulting services.
The new facilities incorporate best practices in interior design, to allow a high degree of collaboration and productivity of the different teams. They also have entertainment areas integrated into the workspaces, offering a better working environment for employees. In particular, they are modern and elegant offices similar in style to those of global technology leaders such as Facebook, Twitter and other technological world leading companies headquartered in Silicon Valley.
With this move Openbravo strengthens its position and commitment to Pamplona (Navarra) being at the core of its origins, and Spain as a key market for the company, also driving growth in the rest of Europe, Latin America and Asia-Pacific.
In the words of Marco de Vries, Chief Executive Officer of Openbravo, “our growth and greater collaboration with partners and international customers who visit our headquarters more often required a change and modernization of our facilities. We are pleased that occurred in Pamplona, where the company started and where we will continue to invest in creating high-level jobs.”.

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Original writer, and full story: // Openbravo opens a new headquarters to boost its retail strategy in Europe

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Openbravo opens office in France

Original writer, and full story: // Openbravo opens office in France

Paris, France, September 21st 2015
France is the first European country (plus HQs in Spain) in which Openbravo opens offices, which undoubtedly speaks of the importance of this country in the growth of Openbravo.
“We’ve made great progress with customers like BUT that allows us to strengthen our ´Retail First´ strategy. We want to be closer to our partners and work with them on new opportunities that we have to strengthen our position in the French market in the same way as we have done in markets like Mexico or India where our offices have been a turning point in the relationship with our partners and customers. Certainly we expect at least the same in France”, said CEO Marco de Vries.
The team will consist initially of a representation of 3 people with a business and technical profile, along with Channel Business Manager for Europe, Xavier Anaya, who added: “We intend to generate new business that will positively impact our partners. In addition, we want to support the sales processes and existing projects. Therefore, as always, we place our partners at the center of our strategy, supporting them from all sides.”
In addition, Openbravo announces its presence as exhibitor in DIGITAL(in)STORE by Equipmag that will be held from the 21st of September to the 23rd at the Paris expo Porte de Versailles in co-location with the E-COMMERCE PARIS trade show, as part of PARIS RETAIL WEEK, the new event which gathers the community of retail and e-commerce.
Openbravo and its Gold Partner Phidias will be presenting the Openbravo Commerce Suite in the booth #Q025.

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Original writer, and full story: // Openbravo opens office in France

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Openbravo partners with Happiest Minds Technologies to provide cutting edge OmniChannel Solutions to Retailers Worldwide

Original writer, and full story: // Openbravo partners with Happiest Minds Technologies to provide cutting edge OmniChannel Solutions to Retailers Worldwide

Barcelona, Spain & Bengaluru, India, August 27th 2015
Openbravo, the provider of the preferred Commerce Suite and Business Suite, today, announced a strategic partnership with Happiest Minds Technologies, a next generation Digital Transformation, Infrastructure & Security and Product Engineering Services Company.
“Openbravo welcomes the strategic partnership with Happiest Minds and both organizations are engaging in a great working relationship to bring cutting-edge technological advancements to Openbravo’s retail offerings. Our global presence plus the importance and international reach of the Openbravo Commerce Suite clients in the retail space makes us uniquely positioned to work together with a partner with the stature of Happiest Minds. We believe that Retail Customers, several of which are true market leaders, can benefit greatly from this alliance”, said Marco de Vries, CEO, Openbravo.
“We were looking for the right partner to build a unique proposition for retailers to help them rapidly improve their customer buying experience within an OmniChannel framework. With Openbravo, we found the right solution at a competitive price and flexibility to extend it to provide a differentiated offering to our Retail Customers “, said Salil Godika, Chief Strategy & Marketing Officer and Retail Industry Group Head of Happiest Minds.
“Happiest Minds and Openbravo are focused on the OmniChannel framework where the idea is to enhance the overall performance of a retailer and help its Retailer Customers bring the consumer back into their stores by providing a unique experience. We are working together in areas such as OmniChannel Fulfillment, Retail IoT and Advanced Analytics” – Said Sunando Banerjee, Channel Business Manager at Openbravo.
The Openbravo Commerce Suite is a multichannel retail business solution built on top of a truly modular, mobile-enabled and cloud-ready technology platform. The platform allows retailers to transform their physical store channel and do more and faster, with lower risks.
 
About Openbravo
Openbravo is a world leader in the commercial open source software space helping midsize to large organizations in 60+ countries around the globe successfully manage continuous change and innovation by providing business management solutions that deliver a high degree of agility, responsiveness and usability, including a state-of-the-art multichannel retail solution, the Openbravo Commerce Suite, and a global management solution, the Openbravo Business Suite, both built on top of a highly flexible and extendible platform that allows companies a greater focus on differentiation and innovation.
Openbravo solutions are exclusively distributed through a network of Official Openbravo Partners. Openbravo has offices in India, France, Mexico and Spain.
About Happiest Minds Technologies
Happiest Minds enables Digital Transformation for enterprises and technology providers by delivering seamless customer experience, business efficiency and actionable insights through an integrated set of disruptive technologies: Big Data Analytics, Internet of Things, Mobility, Cloud, Security, Unified Communications, etc. Happiest Minds offers domain centric solutions applying skills, IPs and functional expertise in IT Services, Product Engineering, Infrastructure Management and Security. These services have applicability across industry sectors such as retail, consumer packaged goods, e-commerce, banking, insurance, hi-tech, engineering R&D, manufacturing, automotive and travel/transportation/hospitality. Headquartered in Bangalore, India, Happiest Minds has operations in the US, UK, Singapore, Australia and has secured $ 52.5 million Series-A funding. Its investors are JPMorgan Private Equity Group, Intel Capital and Ashok Soota.

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Original writer, and full story: // Openbravo partners with Happiest Minds Technologies to provide cutting edge OmniChannel Solutions to Retailers Worldwide

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